AUA2021 is Going Virtual!
Given the news that the 2021 AUA Annual Meeting will be held fully virtually, please review the follow Frequently Asked Questions regarding your hotel and travel plans for AUA2021.
Will attendees/exhibitors be refunded for hotel costs?
If you booked your hotel through our official housing partner, onPeak, your hotel reservation has been cancelled and deposits are being refunded. There is no need for you to directly contact the hotel or onPeak. Refunds should reflect on credit cards within the next 7-10 business days. If you booked your hotel through AUA IGH, please reach out to email@example.com to process your cancellation. We very much appreciate your patience as we continue to work through the many details.
For attendees/exhibitors who booked through any entity other than onPeak, cancellations must be made directly with the hotel/entity and are subject to the policy agreed to at time of booking with the alternate booking platform.
Will attendees be able to get a refund for their airline tickets?
The AUA will not refund individual airline ticket costs and you should cancel your airline ticket directly with the appropriate carrier. Each airline has its own policies regarding refunds. You will need to work with your airline carrier directly.